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Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

Frequent Visitor

Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

ComcastChe said he'd get me a replacement X1 voice control remote that doesn't chew up batteries as ridiculously quickly as the one I originally got, but I have yet to receive that replacement remote. Wassup, CC?
Official Employee

Re: Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

Hi @martskers

 

I apologize if I did not send your remote. I can get that taken care of for you now. Could you please send me a private message with your first and last name and the phone number or account number associated with your account? 

 

Just a heads up, I can't make any promises about the battery life of the remotes. I don't have any control over that. 

Official Employee

Re: Comcast Che: whatever happened to the replacement voice control remote you promised to get me?

 Hey @martskers!

 

Can you please send that in a private message?