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Collection Agency

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Collection Agency

I received a bill stating I owe 100.08 to comcast. Mind you I pay close to 200.00 a month, I went to online assistant and was transferred 4 times. I then was fed up and called, I found our that Comcast billed me for lile 700.00 and adjusted it, I didn't know until 07.13.2020 this was back in 2018, I get a collection letter, I am like what!!!!! I had my service stop and transferred June 6th. 2018 Comcast did not turn off until a few months later, I was told. Now I have a creditor mailing me about a balance that does not belong to me. If Comcast cared so much about their customers, they should take responsibility for errors and then on top of that no one told me I had a balance. I am paying my bills like everything is okay and out of the blue a collecrion notice. Wow!!!!!