Hi CAUser2018, I can help. Please send me a private message with your full name to begin.
Hello @jacotten, thanks for reaching out and I hope the video @Nerdburg provided was helpful! We can also assist you here with canceling your account. Please send me a Private Message including the full name as it appears on the account and your full name if different for assistance.
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".