Community Forum

Closing my account

New Poster

Closing my account

I wish to terminate my Xfinity acocunt, please let me know how I can do this online? Thanks

Official Employee

Re: Closing my account

Hi CAUser2018, I can help.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
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New Poster

Re: Closing my account

I too would like to cancel my account and service.

Expert

Re: Closing my account


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Closing my account

Hello @jacotten, thanks for reaching out and I hope the video @Nerdburg provided was helpful! We can also assist you here with canceling your account. Please send me a Private Message including the full name as it appears on the account and your full name if different for assistance. 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!