Under the guise of "service related" emails Xfinity has been spamming me. It important to me that I don't mark their spam as spam because then I won't be seeing the truly important emails I do want to receive from them. I've opted out of all the unwanted email on their website I could but it seems Xfinity has no respect for this. I just received this spam from them on 6/15/2018 about getting "storm ready" under a false pretense to get me to start using more of their apps and getting me deeper into their ecosystem where they can track me better. Can't I just get internet and cable service at my house and be left alone? Xfinity has no idea what important emails are. It is not important to me to install an app on my phone so I can watch tv on it if my home service goes out. Service being down next Tues for maintenance would be an example of an important email. My bill due on the 6th is an important email. How is an email from "Dana Crandall Senior Vice President, Customer Experience" trying to get me to install an app a worthy email to send someone that has told you not to bother me unless it's important? All it does is make me want to tag them as spam. Stop this!
Just about as long as it took for you to respond. What's your point? You saying it was an important email that every customer needs to recieve even after opting out?
Hello, skibumtim. I can go over email options with you. Can you please DM me your full name? Thanks!
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.