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Chat keeps saying "Phone number is not a valid number" but there's no phone number box option.

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Chat keeps saying "Phone number is not a valid number" but there's no phone number box option.

So I've been trying to reach Xfinity Chat for as long as i can remember. 

It keeps telling me that "phone number is is not a valid phone number" but there isn't even a phone number box option. Comcast is ridiculous. 

I pay d*** near $200 just for their services to get this kind of treatment. 

Is there any other way to chat with a rep? Not all of us has time to call. xfinity.JPG