Is it possible to get a copy of my recent chat log? The site makes it impossible to save ... and I was told something in chat that the agent on the phone refused to honor. What's up, Comcast?? I realize you probably mysteriously won't have access to the log because it will prove you wrong.
Hi ernestgunaratna. I've responded to your duplicate post about this located: http://forums.xfinity.com/t5/Customer-Service/Bait-and-Switch/m-p/3027587#M144577
Per our Comcast Forum Guidelines , please refrain from creating duplicate posts about the same topic.