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Chat Log

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Chat Log

Is it possible to get a copy of my recent chat log?  The site makes it impossible to save ... and I was told something in chat that the agent on the phone refused to honor.  What's up, Comcast??  I realize you probably mysteriously won't have access to the log because it will prove you wrong.

Official Employee

Re: Chat Log

Hi ernestgunaratna. I've responded to your duplicate post about this located: http://forums.xfinity.com/t5/Customer-Service/Bait-and-Switch/m-p/3027587#M144577

 

Per our Comcast Forum Guidelines , please refrain from creating duplicate posts about the same topic.