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Charged my card frequently

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Charged my card frequently

So read on here this happened to someone else , my credit card was stored and yesterday I went to pay my bill and notice it was paid by auto payment I never set this up I was frequently charged I contacted customer service to be told I probably won't be refunded as I have a bill , well guess what I contacted my bank I will also contact the fcc and better business bureau as I never authorized auto payments . There is something shady going on here. And poor customer service and supervisor skills and not one person ever said they would look into how tji s happen .. shady company and seeing as though tji s happened before to other people Comcast should be investigated .. I'm not stopping here you don't just take someone's stored card and charge it without permission ..