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Charge to my credit card. Want to be sure that this is correct & will write a check

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Charge to my credit card. Want to be sure that this is correct & will write a check

I want to be sure there will be no more monies taken out of my account.  We were told there

would probably be a refund,  We now have a bill for $42.55 and you want to take it out

of my credit card.  It would be nice to talk to someone.