Community Forum

Changing to internet only

Regular Visitor

Changing to internet only

Hi, I can no longer afford my double play after an increase in cost to 140 dollars per month after being 85 dollars per month when in a 2 year deal. Are there any deals for internet only if I am willing to sign on for 1 or 2 years? Thanks

Expert

Re: Changing to internet only

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Changing to internet only

Hello BloomfieldMI. I can assist with downgrading your service to internet only, or reviewing the Double Play promotions that are available. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

Regular Visitor

Re: Changing to internet only

Hi Board, I was a first time user of the xfinity boards and received excellent customer service by ComcastJoeTru. Very knowledgeable and gets thing done. Kudos to him.

 

Official Employee

Re: Changing to internet only

Hi SIRISHA. Our records show the return kit has been delivered. Please let me know if there is anything else I can do for you. Thank you.