Community Forum

Changing my plan

New Poster

Changing my plan

I would like to change my plan

Regular Contributor

Re: Changing my plan

This is a public forum, primarily customers like you.  You should call Customer Service or log into your XFINITY|My Account to change your plan or get more assistance.

Joe V
(not a Comcast employee, just another paying customer)
Expert

Re: Changing my plan


@Sabhar41 wrote:

I would like to change my plan


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Official Employee

Re: Changing my plan

Hi, Sabhar41 - I can help you with changing the plan. Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.