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Changing from TV, Internet and Voice to just Internet

Regular Visitor

Changing from TV, Internet and Voice to just Internet

Hello-- I'd like to swap to an internet only plan for now as I cannot afford all three of these together. Shopping online doesn't work and I don't want to call in yet. Is there anyway I could get some info on if I'd be able to swap to an internet only plan? Thank you.

New Poster

Re: Changing from TV, Internet and Voice to just Internet

You’ll never be able to do it online. There have been several complaints about this on these forums and Comcast has failed time and time again to make their customers interest a priority.
You’ll call in and they’ll up sell you until you’re paying some ungodly $2400+ per year. And if you don’t, you’ll have slow internet that can’t stream anything without buffering, no channels in English or of any quality and you’ll eventually come right back.
We’ve created this problem as customers, but maybe eventually they’ll let us pick our own channel lineup at a reasonable cost per channel and stop “bundling” to “save us money.”