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Changed services and my account was messed up

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Changed services and my account was messed up

got an email with duplicated service and charges, it is reflecting on my account when I go to manage services but every time I call an agent assures me it is a single service I will be paying for. no one seems to be able to correct it

Official Employee

Re: Changed services and my account was messed up

Hi shadir, thank you for reaching out here on the forums and I can assist reviewing this further for you.  Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you