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Change shipping address

New Poster

Change shipping address

Is it possible to change the shipping address for my new modem? At this time of year, there are a lot of "porch pirates" on the prowl for packages, and we have been robbed before. I would like to have my new modem sent to my husband's business, where there is always someone to accept the package.

Official Employee

Re: Change shipping address

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
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