In Jan. 2017, I was given Starz and some addition channels for one year for free. That year ended Jan 2018. My basic cable, 3 boxes and HBO are paid for thru my association but I was paying 42.05 monthly for internet. Today I looked at my bill and it rose to 82.95 from 42.05. I called and asked to cancel Starz and those addition channels (that now I am being charged for) but the representative stated my bill will remain 82.95. I don't understand. If I was paying $42.05 and now it rose to 82.95 because they are now charging me for Starz and those extra channels and I request to cancel Starz and the extra channels, my bill should go back to 42.05 which is for internet only. He was adamant if I cancelled Starz and those extra channels my bill would remain the same 79.99 + fees and taxes. I DON’T UNDERSTAND!
I was given these free channels because my experience with Comcast Xfinity has been less than satisfactory. And the lack of satisfaction continues.