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Change my agreement without my consent

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Change my agreement without my consent

Comcast is notorious for lie and change your agreement without your knowledge folks stay woke and play attention. When they send you does little links and they’re determined to get you to fill out a survey. It is because they want to able to access your account with your knowledge. Everytime it was time for my promotional deal to end my whole acct imaginary disappear Comcast cant access my account, so now they half to start me a whole new acct under there new promotional deal and could still have 6months before my old promotional ends. Comcast is a big scam they’re rip off there customers. The bill is never what they quote you on and they have more outages than directv its pathetic.
Official Employee

Re: Change my agreement without my consent

Hi @Ihatecable1


Welcome to the Xfinity Forum. I apologize for the experience you've had. I'd like to review your account to see how I can help make this right. Can you please verify your first and last name in a private message?


To send a private message click on my name "ComcastChe", then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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