Community Forum

Cannot switch to unlimited data

Highlighted
Regular Visitor

Cannot switch to unlimited data

When i try to upgarde i get only

We're sorry.

It looks like this product isn't available for you to purchase right now. Please check back again soon.



And yet, i get up to 10Gbps modem, so..

Highlighted
Silver Problem Solver

Re: Cannot switch to unlimited data


@Vaixler wrote:

When i try to upgarde i get only

We're sorry.

It looks like this product isn't available for you to purchase right now. Please check back again soon.



And yet, i get up to 10Gbps modem, so..


Did you try calling them?

1800comcast


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Highlighted
Official Employee

Re: Cannot switch to unlimited data

Hi @Vaixler

 

Thanks for using the Xfinity Forums to get assistance in upgrading your services. I'd be happy to help get this taken care of. Can you please send a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe” and then click “send a message". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!