Community Forum

Cancellation of part service

New Poster

Cancellation of part service

How do I log onto your site to enable me to cancel part of the service that I no longer wish to have?  I will not go to the store due to the weather and I have tried unsuccesfully for an hour to obtain entry to your website 

Expert

Re: Cancellation of part service

You can't make those types of changes on your own...but you don't need to call or go into a service center. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Cancellation of part service

Hi @ars-cds_1958. I can assist with going over your downgrade options and making the changes to your account. Please reach out to me via private message and include your full name, service address, and account number so I can access your account.