How do I log onto your site to enable me to cancel part of the service that I no longer wish to have? I will not go to the store due to the weather and I have tried unsuccesfully for an hour to obtain entry to your website
You can't make those types of changes on your own...but you don't need to call or go into a service center.
I've asked a Comcast employee to help you. You should expect a reply in this thread.