Community Forum

Cancellation of Service

New Poster

Cancellation of Service

Hi, So currently I'm under a promotion that includes cable and internet for $135 per month. I would like to cancel the cable starting March 2nd as I don't want cable any longer due to the fact that I barely watch TV due to traveling. Any help on how to get this process started is greatly appreciated.
Regular Contributor

Re: Cancellation of Service

I am 99 percent sure you need to call or chat to accomplish this. Not possible here. 

Expert

Re: Cancellation of Service


wrote:
Hi, So currently I'm under a promotion that includes cable and internet for $135 per month. I would like to cancel the cable starting March 2nd as I don't want cable any longer due to the fact that I barely watch TV due to traveling. Any help on how to get this process started is greatly appreciated.

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Cancellation of Service

Hello AleskyHaley. I can assist with going over your cancellation options. Please send me a private message and include your full name, service address, and account number so I can access your account.