Hello Abby9. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account disconnection and billing details. To get started, please send me a private message and include your full name so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
Hello Abby9. We did not receive a response from you. This thread has been locked. If you still need assistance with the matter, feel free to reach out via private message. If you need help with something else, create a new post and our team would be more than happy to help you.