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Cancel service

New Poster

Cancel service

I don’t live there anymore
Regular Contributor

Re: Cancel service

Probably should call Customer Service, 800-XFINITY (800-934-6489).

Joe V
(not a Comcast employee, just another paying customer)
Expert

Re: Cancel service


@Kimberlylegree wrote:
I don’t live there anymore

Is the service in your name?  Did you rent any equipment?

 

You need to return any equipment that you have to a Comcast store, and make sure you get a receipt for it.  You can also return equipment to a local UPS store - again, get a receipt.

 

You can call to discontinue service, but the equipment needs to be returned within 10 days of canceling.

 

 



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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