Community Forum

Cancel service request

Regular Visitor

Cancel service request

After 12+ years as a loyal Comcast customer, the constant rate increases and ticky tack charges are getting too much.  I've recently gone through some life changes where I need to downgrade or cancel service.  I am hoping I can hear from a Comcast rep that actually cares about an existing customer vs only trying to recruit new ones.  I am paying over $180 per month for internet and cable and a new customer is roughly half that!  Plus with the other competition out there, I just cannot justify the HUGE cost difference!

Admin1

Re: Cancel service request

Hi z2006 -- I can help with your account rates. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will review what offers we have available for you.

 

Click my name (ComcastZach) and click Private Message Me.