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Cancel cable but keep internet

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New Poster

Cancel cable but keep internet

How do I cancel cable but keep the internet I have? Can't get through to customer service and I'm not speaking to a robot.
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Official Employee

Re: Cancel cable but keep internet

Hello, Eileene77! Welcome to the Xfinity Forums.

We appreciate you reaching out to us for help in finding a more fitting service plan for your needs. I wanted to check in quickly to see if you were able to find help with this or if you were still in need of a hand, I'd be more than happy to help if so. 

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Cancel cable but keep internet

How do I cancel the cable and keep the Internet?

 

Agnes

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New Poster

Re: Cancel cable but keep internet

You have to call 1-800-XFINITY to cancel services but the internet only price will be steep. I'm finding that out the hard way. These companies don't care about us at all so hopefully you have a 2nd option to go to.