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Cancel TV service but keep internet

Regular Visitor

Cancel TV service but keep internet

I have been a long time Comcast/Xfinity subscriber and do not have issues with the cable TV nor internet.  Due to financial reasons, I'm looking for guidance on how to cancel my TV but keep my internet.  What are the various options? Please include each internet speed option, the price and any other terms that would apply.  Thanks

Regular Visitor

Re: Cancel TV service but keep internet

Called Comcast/Xfinity Customer Service and an agent later transferred the call to their Detention department.  The agent there was very friendly (surprisingly) and processed my cancelation of TV service without giving me any hard time.  The monthly charge for internet alone turned out to be somewhat higher than I expected as I was not eligible for NEW customer rates.

 

On my way to return the cable TV equipment shortly!

 

 

Official Employee

Re: Cancel TV service but keep internet

STJ1 -- Do you still need assistance? 


I am an Official Comcast Employee.
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