Community Forum

Cancel TV but Keep Internet

New Poster

Cancel TV but Keep Internet

I'm looking to downgrade my account from a TV/Internet bundle to just Internet because I no longer use cable.

How can I cancel my cable and keep my internet service?

Bronze Problem Solver

Re: Cancel TV but Keep Internet

Give them a call and tell them that's what you want.  That's what I did.

Official Employee

Re: Cancel TV but Keep Internet

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.