@Hanley247- Aside from the capable Comcast employees on the forum here, I found this XFINITY link that lists the different ways you can get in touch with Comcast to change/cancel your service. https://www.xfinity.com/support/articles/cancel-my-xfinity-services
-I hope this information is useful to you. -TheMasterTech
Hanley247 -- Were you able to get assistance from the provided link?