When click manage service all I get is one stupid offer which is more than I have now. Most other services like Netflix let you completely manage your services online. Why don't you? I don't want to have to talk to a customer service rep for what I should be able to do in 2 minutes online.
Hi Stickyfrog, apologies for your experiences. If you would like I could assist going over current promotions with you, please send me a private message with your account information (your name, address and account number).