I've been trying to get a hold of someone all day and the chat feature randomly kicked me off when I was #5 in the queue. I am supposed to have a kit mailed to me tomorrow but need to re-activate my service asap! Can I get a real person?
Hi, toledjj1. Thanks for coming here for support. We are here to help. So sorry about the trouble you had trying to get through! Please send me a PM with your first and last name so I can pull up the tracking info on your self install kit.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
We will go from there. Thank you!
Great! We will chat more via PM. Thanks!