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Can't get Bill / Costumer Service

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Can't get Bill / Costumer Service

Costumer Service

I am having a big problem with your company!

I need to speak with someone who can help. Ever since we made a change to our service we have not been able to get a bill. Payments that have been made have not been posted!

Now being threatened with termination and late fees.

 

I tried calling 4+ hours on the phone, 5 agents ,4 different stories, 4 hang-ups.

 

Official Employee

Re: Can't get Bill / Costumer Service

Hi rburgh, I am showing you talked to our team recently and per notes they were able to assist. If this is not the case please let me know.

 

Thank you