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Can't Shop/Manage Plan online

New Poster

Can't Shop/Manage Plan online

I was trying to shop/manage my plan online but always got the error message:


We're sorry, it looks like you'll need some help completing your order.

Please call us at 1-877-680-7173 and we can help.


I would like to change my service plan and was able to do it before. Please help. Thanks.

Official Employee

Re: Can't Shop/Manage Plan online

Hi bchen, thank you for reaching out and I can assist going over current promotions with you.  Please send me a private message with your account information (name on account, address and account number).


Thank you