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Can't Get A Straight Answer

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Can't Get A Straight Answer

Planning on moving sometime next month and have tried multiple times in calling customer service to get a ansewer and if comcast can service my new adress, and haven't gotten a definitive ansewer. This is getting really frustrating because I work online and I need at least decent internet to my job, so if someone could get in contact with me and give me a defenitive ansewer that would be great.


Also my new adress I'm planning on moving to doesn't show up online when I look up offers in that area.


Re: Can't Get A Straight Answer

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Can't Get A Straight Answer

Hi @yzfrosty


I can help find out if your new address is within our footprint and if we can provide service or not. Can you please verify your first and last name, and the full street address where you would like to have service installed in a private message? 


To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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