Hello, Pharrell. Thanks for reaching out to us for support. I would be more than happy to review your account and ensure your returned equipment gets removed. Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Pharrell, I'm glad to hear we were able to get that extra device removed for you. Please don't hesitate to reach back out to us at any time if you need assistance again in the future. We are always here to help.