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Can I get help chosing a lower cost pkg for tv & internet?

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Contributor

Can I get help chosing a lower cost pkg for tv & internet?

I could use some help as I am always past due on my Xfinity bill due to it being jumped from $110 to $250.  I live alone on SS and can't afford it anymore.  I just need low-speed internet and a small channel package.

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Official Employee

Re: Can I get help chosing a lower cost pkg for tv & internet?

Hi bfallona. Thank you for creating a post on our Forum. I certainly understand the need to make sure your monthly service rates fit within your budget. I can assist with reviewing your account and the lower cost options available. To get started, please send me a private message and include your full name so I can assist you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Contributor

Re: Can I get help chosing a lower cost pkg for tv & internet? All my acct info

My account info: Account 8497101862100871 XFINITY Email bfallona@hotmail.com Account Name Bob Fallona 4206 E106th Place Thornton Co 80233 Home # 303-498-9974 $250 a month