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Call backs , no one ever calls

New Poster

Call backs , no one ever calls

Having problems with my account. Still waiting after 3 weeks
Official Employee Digital Care

Re: Call backs , no one ever calls

Greetings, Diacoula1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that you have not received a call back regarding your account. If you would like us to look into any questions or issues you may have regarding your account feel free to send us PM with your first and last name so we may further assist you.

 

To send a private message, please click my name "Comcast_Support" then select "Send a Message" on the right side.


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New Poster

Re: Call backs , no one ever calls

Me neither.

I’ve had an ongoing issue for the last 5 months. In all that time, I’ve had countless promises of callbacks, and I’ve never actually received a single one.