Solved! Go to Solution.
Comcast will fix it, no charge to you.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello MZ10, I can assist you with getting this cable raised. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".
MZ10 wrote: Yes everything was taken care of. Quickly and professionally if I may add. Thank you for all the help!
You're welcome, I am glad that we were able to get this taken care of. Have a good day.