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Cable wire hanging down

New Poster

Cable wire hanging down

Hi - we've had a cable wire fall down in front of our house - it's hanging about 2 feet off the ground. I sent a message about this a week or so ago and didn't get a response. Is anyone from Comcast reading this forum who can assist in getting this fixed?  I'm very concerned that we'll have a kid from the neighborhood walk by and pull this down completely.

Expert

Re: Cable wire hanging down

Please follow the instructions you were given in your first post here.

 

Locking this.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Admin1

Re: Cable wire hanging down

Hi rflynn2013 -- We can come out to raise that cable to it's proper height. I can help get a job scheduled for that. Please send me  PM with your name, full service address, and either phone number or account number for authentication. I'll be able to get a job created with this information.

 

Click my name (ComcastZach) and click Private Message Me.