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Cable outage in 322565

New Poster

Cable outage in 322565

Anyone else in 32256 having a cable outage?  Mine has been out since yesterday.  When I call all it says is we know you are out and you can't talk to anyone about it. 

Expert

Re: Cable outage in 322565

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Official Employee

Re: Cable outage in 322565

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.