Community Forum

Cable not buried

Highlighted
Regular Visitor

Cable not buried

We've had xfinity for about a year and the cable has not been buried.  I was told after installation last year it would be done within 2 weeks but that hasn't happened. 

 

What do I need to do to get this done?

Highlighted
Official Employee

Re: Cable not buried

I can help regarding burying the cable. We will need to submit a ticket for you.

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!