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Cable needs underground burial

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Cable needs underground burial

I had a technician out to my house to replace a damaged cable, but I don’t think he initiated an underground cable line request. The last time I had a cable buried, I received a notice while the technician was still here. How can I request to have this orange cable buried?
Official Employee

Re: Cable needs underground burial

Hi k-n, 


Welcome to the Xfinity Forum and thanks for posting your question. I'd be happy to help get a drop bury scheduled. To get started, please send me a private message. To send a private message, click on "ComcastChe" and then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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