Hello @Beamr66, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us. I'm sorry to hear the wires are chewed up and we definitely want to get this line taken care of as soon as possible. I would love to assist you!
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".