Community Forum

Cable line repair

New Poster

Cable line repair

Can I please speak with someone about coming out and repairing a cut (physically) cable line?  I need to schedule a repair but can't because I can't speak to a human on the phone and the chat feature is terrible for this situation.

Official Employee

Re: Cable line repair

Greetings, @Cfree5! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues getting through to someone to get this line repaired. I can certainly assist you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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