I had my cable hooked up on 14 dec thanks much but your tech said someone would be out to bury the cable from pole to house. Also said cabe laying on ground from out side box to my moden an one TV is my responsibility to bury why is that. Plus he left alot of cable laying on the ground.
Hello packerbacker1. Thank you for creating a post on our Forum. I can assist with alerting our Local Tech Ops team to come and bury the cable line to your home. We apologize for the delay in getting this completed. To get started, please send me a private message and include your full name so I can access your account.
Can you provide a picture of the cable you're referring to so I can take a look?
We are willing to help, let us know if you change your mind.