Community Forum

Cable bury

Highlighted
Regular Visitor

Cable bury

A Tech was out to my address in  April to replace the underground line.  He just laid it across my yard and said a crew would be out to burry it.  It is now June and it is still laying across my lawn.  how long does it take comcast to come back to burry a cable.

 

Highlighted
Official Employee

Re: Cable bury

Hi there, rts60457. Thanks for posting! We hope you're doing well.

 

Sorry to hear that your line still has not been buried. We definitely want to help you out with that. I saw you already sent a PM through, so I will be responding to that shortly. Talk soon!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!