I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, Bbershad82 - I can submit a Drop Bury request for you. Please private message me your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.
@Bbershad82 - Glad to hear that! Please let me know if you have any questions.