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Cable bury?

New Poster

Cable bury?

I had a cable run 2 weeks ago and they said someone would be out in a few days to bury it. It's still not buried. Can someone please help?
Expert

Re: Cable bury?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Cable bury?

Hi, Bbershad82 - I can submit a Drop Bury request for you. Please private message me your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Cable bury?

Ella,
Thanks for the response. I spoke with Comcast a couple days ago and they expedited the cable bury for this week.
Official Employee

Re: Cable bury?

@Bbershad82 - Glad to hear that! Please let me know if you have any questions. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!