Community Forum

Cable bury?

New Poster

Cable bury?

I had a cable run 2 weeks ago and they said someone would be out in a few days to bury it. It's still not buried. Can someone please help?
Expert

Re: Cable bury?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Cable bury?

Hi, Bbershad82 - I can submit a Drop Bury request for you. Please private message me your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me

New Poster

Re: Cable bury?

Ella,
Thanks for the response. I spoke with Comcast a couple days ago and they expedited the cable bury for this week.
Official Employee

Re: Cable bury?

@Bbershad82 - Glad to hear that! Please let me know if you have any questions.