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Cable Tap

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Cable Tap

Please Help!!!!!

I just need to be pointed to the right direction. I have now for the fourth time tried to have someone  schedule a tap for my house to get service and no one shows up or they say the did it and when we reschedule the new tech says its not there.   I have called corporate and they assure me that its there per the notes but again when tech arrives to the house it isn't there.  Please I just need a tap on the pole so this little family of four can have internet/cable/home security at there little home. 

Any help is welcome!!!!!!!


Re: Cable Tap

Hi @E_mendez,

Thank you for visiting the forums! Sorry to hear about your issues. 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Cable Tap

Hello E_mendez. I can assist with alerting our local tech ops team to your home which needs a service tap. Please send me a private message and include your full name, service address, and account number so I can assist you.