Community Forum

Cable Not Buried

New Poster

Cable Not Buried

I have exposed cable in the back of my condo that needs to be buried...I have called customer service with no results. This cable will eventually be cut by the landscapers and is a tripping hazard.

Official Employee

Re: Cable Not Buried

Hi there, TimKessler. Thanks for posting here for support! We understand that this cable can be a bit of a pain point and in some cases a hazard. This is definitely something we want to look into as soon as possible. Thank you for being so patient up to this point. Please send me a private message with your name and we can continue from there to get this taken care of. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.


Thank you! I look forward to helping you out. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!