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Cable NOT Buried

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Cable NOT Buried

I had 2 technicians here today to bury my cable. I then get an email saying job completed. NO, it's not. Cable is will above ground and the boxes where it was installed do not have the covers on them. They are thrown on the ground. Could someone please contact me or send me a number I can call to speak with a live person?
Official Employee

Re: Cable NOT Buried

Hello @Denise65, thanks for reaching out to our Digital Care Team through our Forums page. I'm sorry to hear that the line bury was not completed on your end, we definitely want to get this taken care of as soon as possible. I would love to assist you with getting someone back out to get this line buried. In order to do so, can you please send me a private message including the account holder's first and last name and your full name if different? 


To send me a Private Message, please click my name “ComcastAmira” and click “send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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