Hello @Denise65, thanks for reaching out to our Digital Care Team through our Forums page. I'm sorry to hear that the line bury was not completed on your end, we definitely want to get this taken care of as soon as possible. I would love to assist you with getting someone back out to get this line buried. In order to do so, can you please send me a private message including the account holder's first and last name and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".