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Cable Line shift

New Poster

Cable Line shift

I have contacted Comcast by phone 4 times in the past two weeks about moving my cable line, but, despite promises, no serviceman has come.  The cable is "tied" to a tree that is an imediate safety issue and is scheduled for removal; expecting Comcast service, I scheduled  a Tree Service crane & police detail.  How can I get the Comcast work expedited?

Official Employee

Re: Cable Line shift

 

Hi cab46, I can assist you with getting your cable lines relocated. Please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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