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Cable Line Not Buried

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Cable Line Not Buried

We had someone come to our house today to bury a cable line. The job is not acceptable. First, you didn't actually bury it! I was cleaning up the mess left by your crew and I can see the cable line. All you did is hide it through our mulch bed. It's literally just laying under an inch of mulch. It's actually exposed now because I exposed it just by moving the mulch. That's not right! Second, you left a mess of black wire from our green cable box in front of our house. Please correct these issues.
Official Employee

Re: Cable Line Not Buried

Hello crowesjk. I can assist with alerting our local tech ops team to review the drop bury that was completed and request it be completed again correctly. To get started, please send me a private message and include your full name and account primary phone number so I can assist you.