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Cable Line Down

New Poster

Cable Line Down

After a storm, my Xfinity line is down. I need to have a truck dispatched to my house.

Thank you

Gold Problem Solver

Re: Cable Line Down



Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Cable Line Down


Hello jp1444, I can assist you with getting your cable line raised. Please send me a private message verifying following information:


-Your First and Last name

-Primary phone number on the account

-The full street address associated with your services

-Full account number


To send a private message, click on my name "ComcastAmir", then click private message me.