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CALLED 6 TIMES NO HELP GIVEN

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CALLED 6 TIMES NO HELP GIVEN

My cable line got pulled off my house, it’s a safety concern as well as no internet and I’ve called SIX TIMES, said it was a safety concern. Each time I was told a tech would be out the next day only to have no one show up. HELP! Or help me switch to AT&T, either will work.
Expert

Re: CALLED 6 TIMES NO HELP GIVEN

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: CALLED 6 TIMES NO HELP GIVEN

Hi embeebee, I am happy to assist you with getting someone to come and raise your line. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get this taken care of.